Quality Control Centre (QCC)
Customer Feedback Form
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CUSTOMER FEED BACK |
F-04/01 Issue # : 02 Revision #: 02 Issue Date : 20/02/2007 |
QCC Ref #: ____________________ Date: ______________
Dear Customer,
Our major objective is to achieve the customer satisfaction and we are constantly putting in efforts to achieve this goal. In order to improve our services, we need your feed back and valuable suggestions. You are requested to fill in the following questionnaire and mail/fax it at the address given below(in PDF form).
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Name of Section(s):_________________________ |
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| Delivery of Report | Excellent |
Good |
Fair |
Unsatisfactory |
| Response to enquiries | Excellent |
Good |
Fair |
Unsatisfactory |
| Response against complaints | Excellent |
Good |
Fair |
Unsatisfactory |
| Quality of service rendered | Excellent |
Good |
Fair |
Unsatisfactory |
| Attitude of our staff | Excellent |
Good |
Fair |
Unsatisfactory |
Any weak area you want to identify:
_____________________________________________________________________________
Remarks/suggestions for further improvement:
________________________________________________________________________________
Complains (if any):
___________________________________________________________________________________
Customer’s Name and Signature
____________________
Sample Superintendent
_______________
Quality Manager